FM Global privacy notice
Protecting your privacy is important to us. We promise to respect and safeguard your personal information. We shall try to ensure that your details are accurate and kept up to date. We set out below how we use this information.
We collect and use personal information to allow us to give you a quote or process your purchase of a policy. Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date.
The information you supply may be used by the FM Group and their agents for insurance product administration, customer research and to keep you informed by post, telephone, e-mail or other means of services or products which may be of interest to you. Where we use your personal details to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way.
For your protection, telephone calls will be recorded and may be monitored. Where appropriate we make checks with a licensed credit referencing agency and a record of any search will be made. We exchange information with other insurers through various databases to help us check information provided and also to prevent fraudulent claims. We will disclose information about you to regulatory authorities in response to formal requests.
Your personal data may be transferred to countries outside the EEA. It will at all times be held securely and handled with the utmost care in accordance with all principles of the UK law. By submitting your information you consent to such a transfer.
FM is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously. We use one of the best available security systems to protect your communication with us.
Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access.
Whilst using this site, some information is collected automatically using ‘cookies’. This facilitates various processing requirements or enables us to analyse how the site is being used. These cookies may not be automatically deleted from your hard disk when you finish using the web site. You can change your web browser to reject cookies or delete cookies that have already been saved, however this may prevent the site from working correctly.
You have the right to request a copy of all personal information we hold about you, for which there may be a fee of £10.
Links to third party websites on the FM Website are provided solely for your convenience. If you use these links, you leave the Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.
You may not create a hyperlink to this website without our prior written consent.
Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you.
While the Company endeavours to ensure that the information on the FM Website is correct, FM does not warrant the accuracy and completeness of the material on the Website. FM also reserves the right to possibly make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and the FM makes no commitment to update such material.
The material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, FM provides you with the Website on the basis that the it excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of [satisfactory quality, fitness for purpose and the use of reasonable care and skill OR [implied terms for relevant jurisdictions]]) which, but for this legal notice, might have effect in relation to the FM Website.
FM and any other party (whether or not involved in creating, producing, maintaining or delivering the FM Website), and any of the FM’s group of companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.
Nothing in this legal notice shall exclude or limit the FM’s liability for: (a) death or personal injury caused by negligence [(as such term is defined by the Unfair Contract Terms Act 1977 OR [LEGISLATION IN RELEVANT JURISDICTION])]; or (b) fraud; or (c) misrepresentation as to a fundamental matter; or (d) any liability which cannot be excluded or limited under applicable law. If your use of material on the FM Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
Applicable Law and Language
Products and services illustrated on this site are available for citizens of the UK only. The applicable law governing the contents and use of this site and any disputes arising from use of this site is English law and disputes will be subject to the exclusive jurisdiction of the English courts. The policy will be in English
Note that this site is not intended for use or distribution by a person in any country where such use or distribution of the site would be contrary to local laws or regulation.
Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.
We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable.
These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:
- Internet Explorer http://support.microsoft.com/
kb/278835 (this page links to further information for different versions of IE – the mobile version is at http:/ /www.microsoft.com/ windowsphone/en-us/howto/wp7/ web/changing-privacy-and- other-browser-settings.aspx).
- Chrome: http://support.google.com/
- Safari: http://docs.info.apple.com/
article.html?path=Safari/5.0/ en/9277.html (or http://support.apple.com/kb/ HT1677 for mobile versions)
- Firefox: http://support.mozilla.org/en-
US/kb/ Enabling%20and%20disabling% 20cookies
- Blackberries: http://docs.blackberry.com/en/
smartphone_users/deliverables/ 32004/Turn_off_cookies_in_the_ browser_60_1072866_11.jsp
- Android: http://support.google.com/
- Opera: http://www.opera.com/browser/