FM Global is “the most highly regarded carrier for property claims handling”, according to the 2015 Advisen Claims Satisfaction Survey.
Advisen Ltd, a leading insurance information and analytics firm, surveyed 544 risk managers and brokers for their input on a variety of claims handling best practices, including expertise, accessibility and equitable settlements.
In particular, among risk managers FM Global topped the list for property claims satisfaction. Additionally, FM Global’s claims satisfaction score was more than twice that of the number two preferred carrier, per risk managers at organisations with more than US$1 billion in revenue.
“Risk managers should hold their insurers to high standards and carriers should strive to make the claims experience as effortless and as satisfying as possible,” said Advisen co-founder and president David Bradford. “Based on the findings of this survey, FM Global appears to be succeeding admirably.”
To view a summary of the survey findings, click here.
To discover more facts about FM Global, click here.